Account Management

Update Information

• How do I update shipping/billing information?
• How do I update my address?

Plan Management

• Can I change my plan?
• How do I change my subscription plan?
• Is my plan upgraded if I cancel my subscription or if my subscription payment did not go through?

Password reset

• What if I forget my password?

Pause membership

• Can I have my subscription put on hold for a short duration?

Unsubscribe

• How do I opt out of SMS messaging?
• How do I stop or unsubscribe from Haverdash promotional emails?

Account Cancellation

• How do I cancel during my free trial?
• Do I get a refund if I cancel midway?
• Do I need to return items after I cancel?
• How do I cancel my membership?